
Customer Connect CRM
I built Customer Connect CRM to learn org-chart software, not another todo app. Three roles (admin, manager, sales rep) get JWT-gated dashboards with pipelines and reports matched to how each persona works.

—·Freelance
A client needed a better way to find skilled workers in Pakistan than phone calls and word of mouth. Kariger matches homeowners with nearby verified workers via geolocation. Search, book, and track appointments in MERN.
2022 - 2023

Client project solving a common local problem: fragmented home service discovery in Pakistan. Users search by service type, view provider ratings, book appointments, and track status with geolocation-based matching for nearby Karigers. Built on MERN with real-time updates across the booking journey. Delivered as a functional marketplace for real users, not a portfolio mock.
Client-facing engineer for product delivery from feature scoping to release-ready implementation.
Provider discovery by service type and location, appointment booking and management, ratings and profiles, and status tracking across the full booking journey.

I built Customer Connect CRM to learn org-chart software, not another todo app. Three roles (admin, manager, sales rep) get JWT-gated dashboards with pipelines and reports matched to how each persona works.

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